Once again the forest has come to life! The creatures have returned, taking hold in an even larger footprint than before. While the expedition team has gone dark, the lights have come on. What does it all mean? Can you help unravel the mysteries of Glenlore Trails?
The expedition begins July 15th!
GET TICKETS!
The expedition begins here.
Looking for help?
You can reach us at customerservice@glenloretrails.com.
Our customer service hours are
Wednesday-Friday: 10AM-6PM
Saturday-Sunday: 10AM-5PM
Frequently Asked Questions
Can I bring my dog?
Per the property owner’s request, service dogs only.
Is this kid friendly?
Yes! All of the Glenlore Trails experiences are family friendly. We wanted to provide a bit of relief for families feeling cooped up!
Where does this event occur?
The event occurs on the property of the Multi Lakes Conservation Association, 3860 Newton Road, Commerce Charter Township, MI 48382
How long does it take to get through?
The trail is now just over a full mile long! Take your time, soak it all in, and you should be on-site for 45-60 minutes.
What if I can't make my time slot?
If you cannot make the time slot you signed up for, please contact us and we will be happy to work with you to find another time that works for you! customerservice@glenloretrails.com.
How are you handling safety?
Safety is a number one priority for us. We designed this event to be outdoors, with limited touch-interactions, and to be a walking experience so that there are not large gatherings of people. The path is 8-10′ wide at most parts, and over a mile long so there should not be an issue maintaining space.
If you are not feeling well, have an elevated temperature, or any symptoms of COVID we ask that you reschedule when symptoms subside, per current CDC guidelines.
What is your weather policy?
We want this to be an enjoyable event for all of our guests. If there is light or scattered rain/snow, we will continue to operate. You are welcome to brave the weather, or if you are more than 24 hours out from your event you may transfer your ticket to another date. If there is more severe weather we will postpone the event, notify you, and offer alternative dates or refunds. You may transfer your ticket, or request a refund at any time on the Eventbrite site outside of 24 hours of your event time.
Is this wheelchair / stroller friendly?
Yes! The trail is maintained, but it is not paved. Parts are compacted earth, and others compacted asphalt millings. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you need any additional support along the trail, please reach out to customerservice@glenloretrails.com. The colder weather may present some additional challenges – but we will report out here.
What is your refund policy?
Refunds are available up to 24 hours before your ticketed time slot. In the event of a weather delay you will be given options to reschedule for alternate dates, or refund your order. For any other questions please reach our team at customerservice@glenloretrails.com.
Do you have a phone number?
At the moment we do not have a phone number to call. If you need support we ask that you send a message to customerservice@glenloretrails.com. This allows us to ensure we track every request, and get answers to questions as quickly as possible.
Experience the magic
& wonder of Glenlore Trails!
Down the rabbit hole we go! Discover the magic that can only come around as the sun turns down. This summer Glenlore Trails returns in a much bigger way. Take a trip through more than one mile of illuminated trails filled with light, sound, and wonder. Dozens of installations, immersive storylines, and perhaps you’ll stumble upon some live performance.
Expedition takes place along a mile long wooded trail, located in the center of Multi Lakes Conservation Association. Tickets are limited to ensure social distancing, and must be purchased online prior to the event. Masks are also encouraged.
Let's stay in touch!
Hi! We’re glad you’re here! Our team is always working on something exciting new things and we would love to share them with you! If you want to hear about what’s coming next, or perhaps receive the occasional promotion – sign up below!