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frequently asked questions
Per the property owner’s request, service dogs only.
The Haunted Forest is a Halloween themed experience, but entirely intended to be family friendly! It is NOT a haunted house.
Yes! This event is intended for kids all of all ages!
The event occurs on the property of the Multi Lakes Conservation Association, 3860 Newton Road, Commerce Charter Township, MI 48382
It should take you between 30-45 minutes, depending on how much you stop to take in. We recommend taking your time and enjoying each of the attractions!
Due to COVID we will be limiting the amount of attendees per regulation for each time slot. If you cannot make the time slot you signed up for, you may transfer your tickets to another time slot by logging in to Eventbrite, selecting your tickets, and clicking “transfer.” If you’re having trouble please contact us and we will be happy to work with you to find another time that works for you! firstname.lastname@example.org.
Safety is a number one priority for us. We designed this event to be outdoors, with no touch-interactions, and to be a walking experience so that there are not large gatherings of people. We do ask that everyone wear a mask while on the trail, and that you maintain 6′ distancing from other groups. The path is 8-10′ wide so there should not be an issue maintaining space.
We’ve marked the line for check-in with 6′ increments. Our team will be taking temperature and asking a few questions before your ticket is scanned. If your temperature is above 100 degrees we will ask that you leave the property and reschedule when symptoms subside.
Glenlore Trails is a rain or shine event! We do not offer refunds due to inclement weather. In the event the weather turns, or lightning is in the area, we will delay the opening until the inclement weather has passed. If the weather conditions persist we will email you with details for rescheduling for another day!
Yes! The trail is maintained, but it is not paved. Parts are compacted earth, and others compacted asphalt millings. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you need any additional support along the trail, please reach out to email@example.com
Refunds are available up to 24 hours before your ticketed time slot, and can be processed through Eventbrite. For any other questions please reach our team at firstname.lastname@example.org.