[instagram-feed]
frequently asked questions
Can I bring my dog?
Per the property owner’s request, service dogs only.
Is this event kid friendly?
This event is intended for kids all of all ages! We do understand the timing prohibits some from attending.. but when it comes to sunset it was Mother Nature 1 : Us 0.
Where does this event occur?
The event occurs on the property of the Multi Lakes Conservation Association, 3860 Newton Road, Commerce Charter Township, MI 48382
How long does it take to get through?
According to the internet, most people will walk 1/2 mile in 10 minutes. If you stop to admire each of the activations for 3 minutes (and snap some photos) you will add another 30 minutes. We expect most people will complete the trail around 40 minutes. Yeah math!
What if I can't make my time slot?
Due to COVID we will be limiting the amount of attendees per regulation for each time slot. If you cannot make the time slot you signed up for, you may transfer your tickets to another time slot by logging in to Eventbrite, selecting your tickets, and clicking “transfer.” If you’re having trouble please contact us and we will be happy to work with you to find another time that works for you! explorers@glenloretrails.com.
How are you handling safety?
Safety is a number one priority for us. We designed this event to be outdoors, with no touch-interactions, and to be a walking experience so that there are not large gatherings of people. We do ask that everyone wear a mask while on the trail, and that you maintain 6′ distancing from other groups. The path is 8-10′ wide so there should not be an issue maintaining space.
We’ve marked the line for check-in with 6′ increments. Our team will be taking temperature and asking a few questions before your ticket is scanned. If your temperature is above 100 degrees we will ask that you leave the property and reschedule when symptoms subside.
What is your weather policy?
Glenlore Trails is a rain or shine event! We do not offer refunds due to inclement weather. In the event the weather turns, or lightning is in the area, we will delay the opening until the inclement weather has passed. If the weather conditions persist we will email you with details for rescheduling for another day!
Is this wheelchair / stroller friendly?
Yes! The trail is maintained, but it is not paved. Parts are compacted earth, and others compacted asphalt millings. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you need any additional support along the trail, please reach out to explorers@glenloretrails.com
What is your refund policy?
Refunds are available up to 24 hours before your ticketed time slot, and can be processed through Eventbrite. For any other questions please reach our team at explorers@glenloretrails.com.